We're Here to Support You

We aim to respond to all inquiries within 24-48 hours during business days. For urgent medical concerns, please consult with your healthcare provider immediately.

For general inquiries, the contact form above is the fastest way to reach us. For urgent matters related to your account or test results, email us directly at [email protected].

Absolutely! Use the contact form to select "Telehealth Consultation" and let us know you'd like to speak with someone before ordering. We're happy to answer any questions you have about our testing process.

Yes! Once you're a member, you'll have access to our telehealth team for phone or video consultations. For new inquiries, please reach out via the contact form or email, and we'll arrange a call if needed.

Our support team is available Monday through Friday, 9:00 AM - 5:00 PM CST. Messages received outside these hours will be responded to on the next business day.