Cookie Policy - How LlevateHer Utilizes Cookies and Tracking Technologies
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Cookie Policy

How we use cookies and tracking technologies on LlevateHer

Last Updated: January 2025

This Cookie Policy explains how LlevateHer ("we," "us," or "our") uses cookies and similar tracking technologies on our website and mobile application. By using our Platform, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, track your activity, and provide a personalized experience.

First-Party Cookies

Set directly by LlevateHer and used to provide core functionality

Third-Party Cookies

Set by our partners (e.g., Google Analytics) for analytics and advertising

Session Cookies

Temporary cookies deleted when you close your browser

Persistent Cookies

Remain on your device until they expire or you delete them

2. Types of Cookies We Use

Essential/Necessary Cookies

ALWAYS ACTIVE

These cookies are essential for the Platform to function properly and cannot be disabled. They enable core functionality such as:

  • Authentication: Keep you logged in as you navigate the Platform
  • Security: Protect against fraud and maintain platform security
  • Session Management: Remember your actions during a browsing session
  • Form Submission: Enable contact forms and appointment scheduling
  • Load Balancing: Distribute traffic across servers for optimal performance

Duration: Session or up to 1 year

Performance & Analytics Cookies

OPTIONAL

These cookies help us understand how visitors interact with our Platform by collecting anonymous information:

  • Google Analytics: Track page views, session duration, bounce rates, and user flow
  • Mixpanel: Analyze feature usage and user behavior patterns
  • Hotjar: Heatmaps and session recordings (anonymized) to improve UX
  • Performance Monitoring: Identify and fix technical issues

Duration: Up to 2 years

Third Parties: Google LLC, Mixpanel Inc., Hotjar Ltd.

Functional/Preference Cookies

OPTIONAL

These cookies enable enhanced functionality and personalization:

  • Language Preferences: Remember your preferred language
  • Display Settings: Save your theme, font size, and layout preferences
  • Video Player Settings: Remember playback preferences
  • Chat Support: Enable live chat functionality (Intercom, Zendesk)
  • Social Media Widgets: Allow social sharing features

Duration: Up to 1 year

Third Parties: Intercom, Zendesk, YouTube, Vimeo

Marketing & Advertising Cookies

OPTIONAL

These cookies track your activity across websites to deliver relevant advertisements:

  • Google Ads: Show relevant ads on Google search and partner sites
  • Facebook Pixel: Deliver targeted ads on Facebook and Instagram
  • Retargeting: Show ads for LlevateHer after you leave our site
  • Conversion Tracking: Measure the effectiveness of ad campaigns
  • Affiliate Marketing: Track referrals from partner websites

Duration: Up to 2 years

Third Parties: Google LLC, Meta Platforms Inc., LinkedIn, Twitter

3. How to Manage Cookies

You have control over which cookies you accept. Here are your options:

Browser Settings

Most web browsers allow you to manage cookies through their settings. You can:

  • Block all cookies
  • Allow only first-party cookies
  • Delete cookies after each session
  • Set exceptions for specific websites

Account Preferences

Log in to your LlevateHer account and adjust cookie preferences in Settings → Privacy → Cookie Preferences. You can enable or disable specific cookie categories.

Opt-Out Tools

Use third-party opt-out tools to control advertising cookies:

Important: Blocking or deleting cookies may impact your experience on LlevateHer. Some features may not function properly without essential cookies.

4. Browser-Specific Cookie Management

Instructions for managing cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Learn more →

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Learn more →

Safari

Preferences → Privacy → Manage Website Data

Learn more →

Microsoft Edge

Settings → Cookies and site permissions → Manage and delete cookies

Learn more →

5. Mobile Device Tracking

On mobile devices, we may use mobile identifiers (IDFA for iOS, AAID for Android) for analytics and advertising. You can control this:

iOS Devices

Settings → Privacy → Tracking → Toggle off "Allow Apps to Request to Track"

Settings → Privacy → Apple Advertising → Toggle off "Personalized Ads"

Android Devices

Settings → Privacy → Ads → Delete advertising ID

Settings → Google → Ads → Opt out of Ads Personalization

6. Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Platform does not respond to DNT signals. However, you can control cookies through the methods described above.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via email or in-app notification.

8. Questions About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Mailing Address

LlevateHer, LLC
Attn: Privacy Officer
[Your Address]
United States of America

Your Privacy Matters

We're committed to transparency about how we use cookies and protecting your privacy. You have full control over your cookie preferences at all times.